Privacy Policy
PRIVACY STATEMENT
This Privacy Statement applies to websites operated by Truvior j.d.o.o. (hereinafter referred to as “Truvior”), Petrova 126, 10 000 Zagreb, OIB: 21390465097, as the Data Controller.
Truvior j.d.o.o. respects your privacy and bases its websites on technologies that provide a better and safer online experience.
This Privacy Policy (hereinafter referred to as the “Policy”) governs the processing of your personal data collected and processed when visiting the website https://themiubook.com (hereinafter referred to as the “Website”).
By using this Website, you agree to the data collection and processing methods described in this Policy, as well as the storage and access of cookies on your device.
Data Collection
You can use our Website without disclosing your personal data. You are not obliged to provide us with your personal data as a condition of using the website unless it is necessary for us to provide you with a service or enable the use of our product according to your request. When you use our Website, we may store data for various security reasons. Such data may include the name of your Internet service provider, the website from which you accessed our site, the websites you visit from our site, and your IP address. These data may potentially lead to your identification, but we do not use them for that purpose. We occasionally use the data for statistical purposes, while maintaining the anonymity of each user so that the individual cannot be identified.
Personal data is any information relating to an identified or identifiable individual.
The Data Controller, in accordance with applicable personal data protection regulations, determines the purpose and means of processing personal data and is responsible for the processing and storage of your data.
We are committed to protecting the personal data of customers, users, and visitors to our Website, as well as ensuring the security of the personal data available to us through the aforementioned site.
Primarily, this involves data without which we cannot provide the service, including at least:
- Name and surname
- Address (city and postal code)
- Phone number and/or mobile phone
- Email address
- Company and company’s tax identification number (OIB)
We will inform customers about the use of collected data and regularly provide them with the option to choose the use of their data. This excludes cases where the Seller is required to provide or allow access to customer personal data according to a valid order from authorized state authorities in accordance with the law.
All employees of Truvior and business partners are responsible for complying with the principles of data privacy protection.
We collect personal data only when you voluntarily provide it to us, for example, during registration, by filling out forms or sending emails, within the scope of product or service orders, thus giving your consent for their use.
Truvior will not disclose personal data without your prior consent, except:
- To external processors who process the data on behalf of and for the account of the Company.
- To state authorities based on their justified written request for the purpose of conducting a specific procedure.
Purpose of Use
The reasons for processing personal data for the purpose of concluding and fulfilling contractual obligations include: the sale of products and services, marketing activities of Truvior, handling complaints and claims, delivery and installation of purchased products, and other legal obligations arising from Truvior’s business. The data we collect will only be used for the purpose of providing products and services, concluding and fulfilling contractual obligations, or for other purposes for which you have given your consent, unless otherwise required by law.
Accessing and Updating Your Personal Data
Users of our Website have the following rights at any time:
- The right to access data and obtain information about the processing of personal data
- The right to data portability
- The right to rectification of inaccurate personal data
- The right to erasure of personal data
- The right to restrict processing
- The right to object to the processing of personal data
- The right to withdraw consent for processing, where consent was given
- The right to file a complaint with a supervisory authority
Users can exercise their rights by contacting us using the contact information provided in this Policy.
Data Storage
We will retain personal data for as long as necessary to provide the requested service or service for which you have given consent unless the law prescribes otherwise. The data collected for the purpose of sales transactions will be kept for an additional 12 months from the date of the last transaction in which they were used (e.g., delivery transactions, complaints, etc.). Collected data will be deleted after the purpose for which they were collected has ceased or upon termination of the contractual relationship. Data collected for processing based on a legal basis will be retained according to the time limits prescribed by law (e.g., Accounting Act).
We will carefully store all data in our internal databases and servers and will not disclose them without your prior consent.
Use of Personal Data for Marketing Activities
If a user wishes to receive notifications from our offerings via email, it is necessary to subscribe to the newsletter. When filling out the subscription form, the user needs to provide the required information and enter the email address to which they want to receive the newsletter. We will send information related to changes in our business and our relationship with the client, customer, or user of our services to the provided email address. At any time, the user can unsubscribe from our newsletter following the instructions they will receive via email after subscribing, as well as in every newsletter.
Security
Your personal data is protected in accordance with our Privacy Policy, which ensures an adequate level of personal data protection in compliance with the obligations arising from the General Data Protection Regulation 2016/679 (GDPR) and other applicable laws related to personal data protection.
Truvior employs technical and organizational security measures to protect your data from manipulation, loss, threats, or unauthorized access. Any personal data provided to us will be encrypted during transmission to prevent misuse by third parties. Our security measures are continuously improved in line with technological advancements.
If you wish to copy your data to another organization, you may request a copy of the data in a commonly used machine-readable format. If you would like to do so, please use the contact information provided below.
If you believe that we are processing your personal data in violation of applicable privacy laws and regulations, you can notify us using the contact details below, and we will handle your complaint promptly. In addition to submitting a complaint regarding the processing of personal data to Truvior j.d.o.o., you also have the right to file a complaint with the Personal Data Protection Agency.
Data Protection Officer
Users can contact the Data Protection Officer via email at info@themiubook.com, or by mail at Truvior j.d.o.o., Petrova 126, 100000 Zagreb, with the subject line “Data Protection Officer.” They can also reach the Data Protection Officer at the following telephone number: 00385 99 308 0 308.
Truvior j.d.o.o. reserves the right to modify this Statement by publishing the amended text on the website. The new version of the Statement becomes effective immediately upon its publication on the website. Users are obliged to periodically review the Privacy Statement to familiarize themselves with any changes. The continued use of this website by the user after such changes have come into effect implies that the user acknowledges, understands, and accepts all the terms in the amended or supplemented Privacy Statement. We disclaim any liability for any damages incurred by users or third parties as a result of such changes
.